12x's Commitment to Responsible Gaming
Enjoy a healthy, in-control gaming experience with 12x. Learn about the risk warning signs, self-control tools, and support resources available to you.
Last updated: 1 January 2026
Our Commitment to Responsible Gaming
12x believes entertainment should be enjoyed responsibly. We provide an environment that supports users in managing their gaming activity and avoiding excessive habits that could affect their wellbeing. This commitment includes guidance, support, and timely reminders for every user on the platform.
By equipping you with the right tools and information, we hope every experience with 12x stays fun, safe, and positive.
Warning Signs of Risky Behaviour
- Spending more time gaming than originally planned.
- Increasing the amount wagered in an attempt to chase losses.
- Feeling anxious, distracted, or irritable when it comes to gaming.
- Hiding gaming activity from family or friends.
- Neglecting important responsibilities in order to keep playing.
If you notice any of these signs in yourself or someone close to you, don't hesitate to take preventive steps or seek professional help.
Tips for Setting Time & Budget Limits
One of the best ways to enjoy gaming responsibly is to set clear limits — both on time spent and money wagered. Proactively managing these limits helps reduce the risk of addiction and financial stress.
Use the tools provided by 12x to manage your spending and playtime. Set daily, weekly, or monthly budget limits that suit your financial situation, and schedule your sessions so gaming always stays within your control.
Self-Control Tools
12x provides several self-control tools to help you stay in check:
- Deposit Limit: You can set a maximum deposit limit to protect yourself from overspending.
- Cooling-Off Period: An option to take a temporary break from your account, activated based on your needs.
- Self-Exclusion: Options to temporarily or permanently suspend your account, so you can step away from activity whenever you need to.
We encourage you to use these tools before things escalate. The 12x support team is always on hand to help and guide you.
Minor Protection
12x enforces strict measures to prevent minors from accessing the platform. Identity verification is mandatory before any account can be activated. If there is evidence of account activity or gameplay by a minor, immediate action will be taken, including account closure and notification of the relevant authorities.
We are committed to ensuring that the entertainment we provide remains safe and suitable for adults only.
Maintaining a Balanced Lifestyle
A healthy gaming experience is part of a balanced lifestyle. We encourage you to set dedicated time for play, look after your physical and mental health, and maintain strong social connections outside of betting activities.
If the urge to gamble is becoming overwhelming and starting to affect other areas of your life, seek professional help. Engaging with community forums, support centres, or counselling services can help you regain control and maintain your wellbeing.